Frequently Asked Questions

How do I place my first order with you?

Simply click on login/register on the homepage and follow the on screen instructions. Please give us 48 hours to authorise your account.

Is it safe to use my credit card online?

Yes, our payment partners are Worldpay and Paypal. All the information exchanged is encrypted and we have no access to your credit card details.

Is there a minimum order quantity or value for an order?

No, you can buy as little as 1 pack but obviously the more you spend the better value the shipping.

Do you get discounts for larger orders?

Yes, for orders over £2,000.00 please ring us on (0044)121 551 4920 and we can offer you better prices.

Can I request certain sizes and colours?

In general, no, as we pre-sort the product into packs of 6 when the stock arrives to ensure customers get the best selection of sizes and colours possible. Sometimes we can accommodate the occasional request for our regular customers.

What are your payment terms?

Payment is taken at time of order. You can pay by credit card and Paypal via the website. There may be a delay in processing your order if your delivery address does not match the billing address of your chosen credit/debit card.