Frequently Asked Questions

Do I need to be an established business to buy from you?

No, we are happy to deal with all types of retailers from small to large. We however do not sell direct to the public therefore all accounts are authorised prior being allowed to purchase.

Do you supply other wholesalers/importers?

As the majority of our garments are designed in house and made solely by us and hence are sole distributers of our labels. We currently supply wholesalers throughout the UK and Europe and always looking to expand our customer base. Please feel free to ring us on (0044)121 551 4920 to discuss further.

What type of lines do you stock?

We mainly stock knitwear for men, ladies and children. We however are expanding our range to include a vast range of clothing and accessories.

Can we come and visit you?

Yes. You are more than welcome at our new 6000+sq ft showroom. We stock an vast range of styles and items that are only available from our cash and carry. We also have refreshments and free wifi access.

What if I am travelling from far away to visit you?

If you are travelling by train into Birmingham New Street/International or flying into Birmingham Airport, one of our sales assistants will be at hand to collect you and bring you to our showroom. We can arrange accommodation and transport locally on your behalf.
 

What is your returns policy?

In the unlikely event that you are not satisfied with the goods, please inform us within 48 hours of your receipt. We will exchange items if they are faulty on delivery to you. All products returned must be carefully repackaged in their original packing . You must ensure that the package is insured to the correct value to protect yourself in the event that the return is lost or damaged in transit.

Do you offer 30 day accounts?

Yes, subject to insurance. Please contact us on 0121 551 4920 to request a trade credit application form.

Anything Else?

Any other questions not answered here please feel to contact us by email, phone, or fax.